Need help?
Frequently Asked Questions
Can I resell my gloves?
Yes! You are able to brand and resell your gloves without requiring special permission. If you are a reseller, please send us your reseller or wholesale certificate prior to invoicing. Some brands have restrictions on what type of branding is permitted on their items, so please discuss your design ideas with the Trust Development Team to ensure you are not violating the brand’s requirements.
Do you ship internationally?
Yes, we ship all over the world. International shipping fees and duties may apply.
Where are you located?
Las Vegas, Nevada
What are your artwork file requirements?
We can work with .ai, .eps, .pdf files.
Can Trust help me with designing a logo?
We have in-house graphic artists who can help create custom logos. An additional fee will apply for this service.
Do you charge sales tax?
We must charge sales tax. If you are tax exempt, we will need a copy of your tax exempt form prior to finalizing your order.
Do you offer payment by ACH?
Yes, please notify your customer service representative if you intend to pay by ACH.
Can I change my shipping address after I pay?
Yes, please contact your customer service representative if you need to update your shipping address.
How much are duties and import taxes going to be?
We have no way of estimating or predicting duties, import taxes, or customs delays. We are not responsible for any fees or delays incurred by shipping overseas.
Can I upgrade my shipping?
Yes, if you want to pay for overnight shipping, please contact the Trust Customer Service team. We ship FedEx Ground, which typically takes 3-5 days.
Is shipping free?
Our simple shipping is $20 for orders from 24-100 gloves and an additional $20 for each box shipped over 100 gloves. This applies within the continental US, but if you are in Alaska, Hawaii, or any other country, we will provide a custom shipping quote before your order is placed.
Can I get a blank glove to see if I like the fit, size and color?
We recommend ordering a Trust glove if you want to review these things before placing a custom order. Trust gloves are in stock and ready to ship within 48hrs. This will give you the confidence you are getting the best glove you'll ever play!
What is the lead time?
Our lead time is currently about 4 weeks.
Do you offer refunds and exchanges on Trust brand gloves?
- Exchanges: We offer exchanges up to 30-days from delivery of product.
- Returns: We offer returns up to 30-days from delivery of product.
Questions about wholesale?
Contact us for wholesale pricing at wholesale@trust.golf